Reset your browser zoom settings to ensure you're not zoomed in or out.Disable browser extensions that might be interfering with your site.Our system relies on these to help you edit and browse your site. Confirm that cookies and Javascript are enabled in your browser.If you see a privacy or security warning when visiting the site, troubleshoot the SSL. Review your DNS settings or third party domain connection for domain issues.If private browsing fixes the problem, follow the next steps. It also turns off extensions and add-ons that interfere with Squarespace. With private browsing, you can see your site how visitors see it and test what you can't see when you're logged in (like some custom code or embedded content). Open your site in a private or incognito window.If you contact us, let us know which browsers you tried. If you don’t have the same problem, the issue is likely isolated to the first browser. Open or log into your site in a different browser.
When you contact us for help, we might ask you to do some troubleshooting to help us identify the cause of the problem.īefore you contact us, it's helpful if you've already taken these steps:
If you’re having trouble viewing or editing your site, the issue might be related to your browser.
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